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2.11 The Licensee's Response 

The Director (Finance) and Director (Operations) of the UHBVNL responded to the various points raised by the Staff. They narrated actions taken by the utility and promised to improve its efficiency and performance. UHBVNL further assured to take prompt action on the outstanding directives issued by the Commission from time to time. The licensee also submitted its reply vide office Memo No. Ch-44/SE/RA/N/F-25/Vol.IX, dated 13.10.2005, which was received on 18.10.2005. The replies of UHBVNL on most of the issues are same as already mentioned in Chapter 1.

The Commission has taken into consideration the analysis of the staff and response of UHBVNL thereon and dealt with it in its detailed order on ARR in chapter 4.

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